Community


Volunteer

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Soon, the world’s eyes will be on Houston during Super Bowl LI and the accompanying festivities.
The Houston Super Bowl Host Committee is hard at work making sure everyone has a spectacular
experience and we couldn’t do it without our 10,000 superstar volunteers.

The public response to join the Host Committee team as a volunteer has been exceptional, with more than 31,000 taking part in the registration process. Thank you for your interest in joining the team as a volunteer, however the application process is now closed.

Please continue to visit housuperbowl.com to stay up to date on Super Bowl LI events.

 

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Have you got the time
and temperament?

Being a Houston Super Bowl Host Committee volunteer is a rewarding, yet demanding role. Here is what you need to know before you start your application:

Availability:

Check your calendar, Super Bowl celebrations will be focused around January 27 – February 5th 2017. During 2016 successful applicants will be invited to attend our Houston Super Bowl LI Host Committee Recruitment Center for a face-to-face interview and applicable training sessions to be fully prepped for their role.

Time:

You must agree to be available and commit to a minimum of three 6-8 hour shifts (8-10 hours for Volunteer Team Leaders) from January 27th – February 5th and attend the mandatory Recruitment Center and Training events.

Personality:

You need to be:
•   A team player (reliable, supportive, flexible)
•   Open (welcoming, friendly, empathetic)
•   Represent integrity (take responsibility to deliver, proactive)
•   Respectful (inclusive, collaborative)
•   Strive for excellence (inspiring, passionate, enthusiastic)

In addition, to help ensure the safety and security of Super Bowl LI,
all volunteer applicants must pass a background check.

If you have the right stuff, your next step is to complete
the official volunteer application form.


Game Plan

What’s the game plan after you’ve submitted your application?

 

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1-button2016combine & draft — february & april

We are drafting Houstonians to apply to volunteer and join
the team.
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1-button2016summer — making the roster

Applicants will be invited to the Houston Super Bowl Host Committee Recruitment Center, which will include a face-to-face interview.
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After the Recruitment Center, all applications will be reviewed and conditional initial offers will be sent. Successful applicants will be invited to applicable mandatory
training sessions.
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Background checks will be completed and volunteer uniform and accreditation will
be distributed.

 


Volunteer FAQ

01 How was my role determined?

Roles are determined based on your application, preferences, interview, and need in a specific area. We cannot guarantee everyone gets each role they requested.

02 What is the minimum amount of shifts volunteers must fulfill?

All volunteers must be willing to commit to a minimum of 3 shifts. To support the successful delivery of the event(s) please complete the entirety of your confirmed shifts.

03 When should I expect my schedule?

All schedules will be posted before the New Year.

04 I don’t like the role I was assigned. How do I get a new role?

Due to the scale of this event, we are unable to change your assignment.

05 When will we receive our uniform and credentials?

Uniforms and Credentials will be distributed in mid-January. Please continue to check your portal for information.

06 What type of computer or device can I use to complete the PDI?

Any updated Windows or Mac computer connected to the Internet will work. You can also use your updated iOS or Android devices connected to the Internet.

07 Who do I contact if I run into technical difficulties?

In the event of a technical issues taking the PDI, please reboot your computer/device and make sure you have a stable connection to the Internet. If the problem persists, please send an email to: eqhsbhcteam@equilibria.com

08 How do I obtain more information about my E-Colors?

After you complete the PDI, please watch the superstar volunteer E-Colors video. This is where you will learn how to use and leverage this great tool to create an extraordinary experience for all visitors you interact with. You will find the video on the results page of your PDI.

09 Additional Questions

Please email all inquiries to volunteer@housuperbowl.com

10 Time Commitment for Volunteers

• What are the dates to volunteer?

Potential volunteers will need to be available to volunteer throughout the period of Jan. 27-Feb. 5, 2017, and commit to complete a minimum of three shifts during this time.

In advance of the Super Bowl celebrations there will be opportunities to volunteer throughout 2016. When completing your application please check the relevant box so we understand your availability and desires.

 

• What is the time commitment to volunteer with the Houston Super Bowl LI Host Committee?

To bring together up to 10,000 volunteers to become one team for Super Bowl LI, all volunteers must:

•   Attend the Recruitment Center for your face-to-face interview
•   Attend all applicable training sessions, including Orientation Training, Role Specific and Venue Specific training.
Volunteer Team Leaders will also be required to attend their leadership training.
•   Commit to complete a minimum of 3 volunteer shifts.

 

• How long are volunteer shifts?

All volunteers must be willing to volunteer for a minimum of 3 shifts each approximately 6-8 hours in length.  Volunteer Team Leaders shifts will be a little longer, 8-10 hours. To support the successful delivery of the event(s) you must plan to complete the entirety of your confirmed shifts.

 

• Will I need to attend volunteer training?

Yes, successful applicants are required to attend all applicable training sessions, including Orientation Training, Role Specific and Venue Specific Training. Assigned Team Leaders will also be required to attend a Leadership Session. Training sessions will be held from late 2016 – January 2017. Venues for training will be confirmed at a later date.

11 Communications

• I haven’t received any emails about volunteering. What should I do?

First, add volunteer@housuperbowl.com to your email contact list to ensure your server doesn’t block our emails. Then, check your SPAM email folder or Promotions folder to make sure we haven’t been banished there.

By logging into your Volunteer Portal, you can check and update the information you provided in your application form. In addition under the ‘History’ section of your dashboard you can review all communications we have sent you including email and any applicable texts.

 

• What is the best way to contact the Houston Super Bowl Host Committee if I have a question about volunteering?

Most questions can be answered here in the FAQs, which is the quickest way to get the answer you need and we recommend you read through these before taking the next step. However if you still don’t find an answer, please email the volunteer team at volunteer@housuperbowl.com, and we will respond within five (5) business days.

 

• I have questions that aren’t answered by your FAQs. Can you help?

For more questions regarding Houston Super Bowl Host Committee volunteer opportunities please email volunteer@housuperbowl.com.

12 Volunteer roles and locations

• Where are volunteer positions located?

We will be offering positions throughout the Houston area. Most positions will be available in the period leading up to Game Day, from Jan. 27-Feb. 5, 2017.

• Can I request a certain position or will I be assigned one?

Later in the year we will provide you with the opportunity to specify your preferences as to where you would like to volunteer and in what capacity. In assigning roles and shifts in late 2016 we will seek to combine your application data with your interview information and preferences. We will work to do all we can to meet your favored choices, but due to the scale and complexity of the program we cannot make any guarantees.

• Will I have the opportunity to be inside the stadium on game day?

Neither volunteer roles nor benefits include attendance at the game or access to the stadium on game day.

13 Super Bowl LI tickets

• Will volunteers be provided with Super Bowl tickets?

There will be no tickets, free or otherwise, available for volunteers.